Who We Are
Our website address is: https://elles-bells.com
Elle’s Bells is an independent studio creating handcrafted jewelry, botanical keepsakes, and curios. For any questions regarding your data, you can reach us directly at admin@elles-bells.com.
What Personal Data We Collect & Why We Collect It
Orders and Purchases
When you purchase from our shop, we collect the necessary details to fulfill your order and send your treasures home:
- Customer Details: Your name, billing address, shipping address, email address, and phone number.
- Order History: Details about the items you purchased, transaction dates, and delivery status.
- Payment Information: Payment processing is handled securely through encrypted, third-party payment gateways (such as Stripe / PayPal / WooCommerce Payments). We never store or have access to your raw credit card details.
Comments & Reviews
When visitors leave comments or reviews on the site, we collect the data shown in the comments form, along with your IP address and browser user agent string to assist with spam prevention.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to verify usage. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Upon comment approval, your profile picture is visible to the public alongside your words.
Media
If you upload images to the site (such as customer review photos), avoid uploading images with embedded location data (EXIF GPS). Visitors could theoretically download and extract location details from publicly accessible images.
Cookies
- Browsing & Convenience: If you leave a comment or interact with site features, you may opt-in to saving your name, email address, and website in cookies. These last for one year.
- Cart & Shop Data: While you browse our shop, we use temporary cookies to keep track of cart contents and checkout progress.
- Account Login: If you log in to an account, we set temporary cookies to verify browser settings, save your login state (persisting for two days, or two weeks if “Remember Me” is checked), and preserve display preferences (lasting one year). Logging out clears login cookies.
Embedded Content From Other Websites
Articles or listings on this site may include embedded content (such as videos, Instagram feeds, or external image galleries). Embedded content behaves exactly as if the visitor went directly to the third-party site. These services may collect data, use cookies, or track your interactions if you are logged into their platforms.
Who We Share Your Data With
We do not sell, rent, or trade your personal information. We share data solely with essential service partners required to run our shop:
- Payment Gateways: To process secure transactions.
- Shipping Carriers: (e.g., USPS, UPS) To print shipping labels and deliver packages to your doorstep.
- Spam & Security Services: Automated visitor spam detection systems.
- Password Resets: If you request a password reset, your IP address will be included in the reset email for verification and security.
How Long We Retain Your Data
- Comments & Reviews: Retained indefinitely so follow-up interactions are recognized and approved automatically.
- Customer Accounts: For users who register an account, personal profile data is stored until you edit or remove it.
- Order Records: We retain transactional records (tax, billing, shipping details) for standard legal, tax, and accounting reporting periods.
What Rights You Have Over Your Data
If you have an account with us or have left comments, you can request an exported file of the personal data we hold about you. You may also request that we erase any personal data we hold.
Note: This does not apply to data we are required to keep for administrative, legal, tax, or security obligations.
Where Your Data Is Sent
Visitor comments and interactions may be screened through automated spam and fraud detection tools.